Customer Service
At WhiteLeaf.ae, your comfort is our priority — both in what you wear and how you’re treated.
We’re committed to delivering premium men’s undergarments with top-tier support. Whether you need help choosing the right size, tracking your order, or requesting a return, our team is here to make your experience smooth, simple, and satisfying.
Contact Us:
Email: support@whiteleaf.ae
Phone: +971 50 123 4567
Working Hours: Sunday – Thursday, 9:00 AM – 6:00 PM (GST)
We aim to respond within 24 hours on working days.
Need Help With:
Order Questions – Track your delivery, change your order, or check order status.
Sizing Advice – Not sure what size to pick? We’ll guide you to the perfect fit.
Returns & Exchanges – Simple, easy, and hassle-free within 14 days of purchase.
Product Info – Details on materials, care, and product styles.
Your satisfaction is at the heart of everything we do.
Thank you for choosing WhiteLeaf — where comfort begins.
Our Promise:
Premium Quality: Only the best materials and craftsmanship
Discreet Packaging: For your privacy and peace of mind
Responsive Support: Fast, friendly responses to all your questions
Satisfaction Guaranteed: We’re not happy unless you are
Returns & Refunds:
If you are not satisfied with your purchase, our Returns & Refund Policy ensures a simple process for returns, exchanges, or refunds.
Customer service will guide you step by step through the return process.
Complaints & Resolution:
If you face any issues, please contact us immediately.
We aim to resolve complaints fairly and quickly, keeping you informed throughout the process.
Escalation is available if a matter requires higher-level support.
Customer Privacy:
All customer data shared with our support team is kept secure and confidential.
We never share personal information with third parties without consent, except as required by law.
Continuous Improvement:
Your feedback is valuable. We use it to improve our services, product range, and overall customer experience.
